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The Three Don’ts in Customer Service and What to do Instead
When it comes to driving profits, sales is the obvious front-runner. If you’re not consistently converting leads into customers, then that’s certainly your number one problem. But once you’ve got them, you have to keep them. The way to keep customers coming back again...
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‘Maiden’ chronicles a sea change on the high seas
“Maiden” (2018 production, 2019 release). Cast: Tracy Edwards, Jo Gooding, Mikaela Von Koskull, Marie-Claude Kieffer Heys, Dawn Riley, Michèle Paret, Sally Creaser Hunter, Tanja Visser, Claire Russell, Amanda Swan Neal, Nancy Harris, Angela Heath, Sarah Davies, Jeni...
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What’s your exit strategy?
How are you setting yourself up for the win? As we enter the 11th year of the current bull market, it’s key to remember that what goes up, can come down – rather rapidly. The 9.2% drop in the S&P500 in December 2018, is a stark warning that when the winds shift it...
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‘The Feeling of Being Watched’ examines the perils of privacy protection
“The Feeling of Being Watched” (2018). Cast: Interviews, Current Footage and Re-creations: Assia Boundaoui, Rabia Boundaoui, Christina Abraham, Iman Boundaoui, Nouha Boundaoui, Oussama Boundaoui, Sohib Boundaoui, Monica Eva Foster (voice), Daron Hagen (voice), Jen...
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Moving Through Menopause With Vision
Last week I had the great blessing of participating once again in a vision quest. During a vision quest, you “labor” for a vision that is meant to help define the next steps you are meant to take to fulfill your life purpose and be of the greatest service to the...
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The One Trait That Every Customer Service Employee Should Know
In a recent post for Inc. magazine, Board of Experts member Vanessa Nornberg shared how the stewardess on a cross country flight ruined what was supposed to be a rare, luxury experience for Vanessa. She deviated from her usual economy class seat to fly first class,...
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“Retiring Overseas: Is it Right for You?” with KATHLEEN PEDDICORD
We are thrilled to welcome publisher, author, and overseas retirement specialist, KATHLEEN PEDDICORD, this month on Smart Women Talk Radio. Kathleen and Katana will discuss : What you need to know about retiring overseas. The world’s best places to retire. What...
“Smart Women Don’t Retire – They Simply Reinvent!” with KATANA ABBOTT
We are excited to welcome CERTIFIED FINANCIAL PLANNER™ professional and retirement coach, KATANA ABBOTT, on Smart Women Talk Radio. Katana and guest host, Chris Lewandowski-Freer, will discuss : Why you want to retire to something -- not from something. How to create...
“From Frustrated to Focused” with DEBBIE PETERSON
We are thrilled to welcome career mindset strategist and author, DEBBIE PETERSON, on Smart Women Talk Radio. Debbie and Katana will discuss : How to get clear on what you actually want in your career and how you’re going to achieve it. Tools to make the right choices...
